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Welcome to Infimobile Community | Support, Setup Guides & Network Help! :wave:
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0
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5
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July 17, 2025
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Can't login to account
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0
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10
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December 28, 2025
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Can I schedule a plan change for my next renewal date?
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1
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10
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September 15, 2025
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Voicemail isn’t working on my phone. Do I need to set it up manually?
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1
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5
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August 12, 2025
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Just activated my SIM and I can’t get any signal no bars showing at all
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2
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6
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August 12, 2025
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Is there a charge to switch from a physical SIM to an eSIM?
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2
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6
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August 12, 2025
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I bought a Galaxy S21 used will it work with both Verizon and T-Mobile SIMs?
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1
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5
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August 11, 2025
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Can I use a Verizon phone with the T-Mobile SIM you sent me?
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1
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11
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August 11, 2025
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I’m currently on T‑Mobile but the signal in my area is weak. Can I switch to Verizon?
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1
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3
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August 11, 2025
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Does Infimobile support Wi‑Fi calling on all phones?
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1
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6
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August 11, 2025
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Are there any known issues with Pixel phones and Infimobile?
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1
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6
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August 11, 2025
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How can I tell if my phone is unlocked and ready to use?
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1
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6
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August 11, 2025
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How do I check if my phone will work with Infimobile before I order a SIM?
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1
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6
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August 11, 2025
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I’m on Android and can’t find any voicemail app. How do I check messages?
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1
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3
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August 11, 2025
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I ported my number and it shows complete, but incoming calls aren’t working
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1
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4
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August 11, 2025
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When people call me, it doesn’t go to voicemail it just rings forever
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1
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3
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August 11, 2025
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How do I set up voicemail for the first time on Infimobile?
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1
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4
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August 11, 2025
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I can’t make or receive calls, but texts and data are working fine. Anyone else?
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2
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7
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August 11, 2025
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I activated my SIM but nothing is working no service, no calls, no data. What do I try first?
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1
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4
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August 11, 2025
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Just swapped to a new eSIM but now I can’t make calls. Is that normal?
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2
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5
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August 11, 2025
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Can I refer myself for a second line or is that not allowed?
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1
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4
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August 11, 2025
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How long does it take for referral rewards to show up in my account?
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1
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4
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August 11, 2025
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How do I refer a friend and earn rewards? I don’t see a referral link in my account.
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1
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2
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August 11, 2025
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What kind of reward do I get cash, credit, discount?
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1
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3
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August 11, 2025
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Do both people get the reward, or just the person who refers?
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1
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2
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August 11, 2025
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Do I lose my referral credit if someone cancels their plan?
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1
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3
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August 11, 2025
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Can I use referral rewards toward multi-month plans?
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1
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2
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August 11, 2025
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Do multi-month plans offer any discount compared to paying monthly?
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1
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4
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August 11, 2025
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Is autopay available for multi‑month plans?
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1
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4
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August 11, 2025
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What info do I need to provide to do a SIM swap?
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2
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7
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August 11, 2025
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