|
Can I schedule a plan change for my next renewal date?
|
|
1
|
15
|
September 15, 2025
|
|
Just activated my SIM and I can’t get any signal no bars showing at all
|
|
2
|
21
|
August 12, 2025
|
|
I bought a Galaxy S21 used will it work with both Verizon and T-Mobile SIMs?
|
|
1
|
11
|
August 11, 2025
|
|
Can I use a Verizon phone with the T-Mobile SIM you sent me?
|
|
1
|
25
|
August 11, 2025
|
|
Does Infimobile support Wi‑Fi calling on all phones?
|
|
1
|
33
|
August 11, 2025
|
|
Are there any known issues with Pixel phones and Infimobile?
|
|
1
|
19
|
August 11, 2025
|
|
How can I tell if my phone is unlocked and ready to use?
|
|
1
|
10
|
August 11, 2025
|
|
How do I check if my phone will work with Infimobile before I order a SIM?
|
|
1
|
12
|
August 11, 2025
|
|
I’m on Android and can’t find any voicemail app. How do I check messages?
|
|
1
|
20
|
August 11, 2025
|
|
When people call me, it doesn’t go to voicemail it just rings forever
|
|
1
|
22
|
August 11, 2025
|
|
How do I set up voicemail for the first time on Infimobile?
|
|
1
|
28
|
August 11, 2025
|
|
I can’t make or receive calls, but texts and data are working fine. Anyone else?
|
|
2
|
25
|
August 11, 2025
|
|
Is there a way to activate my eSIM without scanning a QR code?
|
|
1
|
11
|
August 11, 2025
|
|
I opened the QR code email on the same phone I want to activate. How do I scan it?
|
|
1
|
10
|
August 11, 2025
|
|
My phone is eSIM-only. Will I still be able to activate a plan?
|
|
1
|
10
|
August 8, 2025
|
|
I signed up for the 12-month plan but was charged the full amount up front is that normal?
|
|
1
|
16
|
August 8, 2025
|
|
I clicked the install button for the eSIM but now it’s stuck loading. Should I cancel and try again?
|
|
0
|
8
|
July 21, 2025
|
|
Can I change my voicemail greeting?
|
|
0
|
4
|
July 21, 2025
|
|
I keep getting a message saying ‘voicemail box full’ even though I deleted everything
|
|
0
|
4
|
July 21, 2025
|
|
My phone says ‘invalid QR code’ when I try to scan it. What should I do?
|
|
0
|
2
|
July 21, 2025
|
|
How long is the QR code valid after I get it?
|
|
0
|
13
|
July 21, 2025
|
|
My wallet shows a $10 balance how do I use that toward my next plan?
|
|
0
|
6
|
July 18, 2025
|
|
Do you charge a reactivation fee if my account gets suspended?
|
|
0
|
2
|
July 18, 2025
|
|
My card was charged twice who do I contact for a refund?
|
|
0
|
4
|
July 17, 2025
|
|
My 5G symbol is greyed out and data isn’t working. What should I try first?
|
|
0
|
5
|
July 17, 2025
|
|
How do I request a replacement SIM if mine was lost or damaged in transit?
|
|
1
|
12
|
July 17, 2025
|