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Can I schedule a plan change for my next renewal date?
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1
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18
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September 15, 2025
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Just activated my SIM and I can’t get any signal no bars showing at all
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2
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38
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August 12, 2025
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I bought a Galaxy S21 used will it work with both Verizon and T-Mobile SIMs?
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1
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12
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August 11, 2025
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Can I use a Verizon phone with the T-Mobile SIM you sent me?
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1
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30
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August 11, 2025
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Does Infimobile support Wi‑Fi calling on all phones?
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1
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40
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August 11, 2025
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Are there any known issues with Pixel phones and Infimobile?
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1
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21
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August 11, 2025
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How can I tell if my phone is unlocked and ready to use?
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1
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15
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August 11, 2025
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How do I check if my phone will work with Infimobile before I order a SIM?
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1
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18
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August 11, 2025
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I’m on Android and can’t find any voicemail app. How do I check messages?
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1
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34
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August 11, 2025
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When people call me, it doesn’t go to voicemail it just rings forever
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1
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37
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August 11, 2025
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How do I set up voicemail for the first time on Infimobile?
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1
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42
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August 11, 2025
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I can’t make or receive calls, but texts and data are working fine. Anyone else?
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2
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55
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August 11, 2025
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Is there a way to activate my eSIM without scanning a QR code?
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1
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16
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August 11, 2025
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I opened the QR code email on the same phone I want to activate. How do I scan it?
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1
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18
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August 11, 2025
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My phone is eSIM-only. Will I still be able to activate a plan?
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1
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14
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August 8, 2025
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I signed up for the 12-month plan but was charged the full amount up front is that normal?
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1
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20
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August 8, 2025
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I clicked the install button for the eSIM but now it’s stuck loading. Should I cancel and try again?
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0
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12
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July 21, 2025
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Can I change my voicemail greeting?
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0
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4
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July 21, 2025
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I keep getting a message saying ‘voicemail box full’ even though I deleted everything
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0
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4
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July 21, 2025
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My phone says ‘invalid QR code’ when I try to scan it. What should I do?
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0
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4
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July 21, 2025
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How long is the QR code valid after I get it?
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0
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17
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July 21, 2025
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My wallet shows a $10 balance how do I use that toward my next plan?
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0
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8
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July 18, 2025
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Do you charge a reactivation fee if my account gets suspended?
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0
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2
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July 18, 2025
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My card was charged twice who do I contact for a refund?
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0
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5
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July 17, 2025
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My 5G symbol is greyed out and data isn’t working. What should I try first?
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0
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7
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July 17, 2025
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How do I request a replacement SIM if mine was lost or damaged in transit?
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1
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23
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July 17, 2025
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