|
I’m currently on T‑Mobile but the signal in my area is weak. Can I switch to Verizon?
|
|
1
|
10
|
August 11, 2025
|
|
I activated my SIM but nothing is working no service, no calls, no data. What do I try first?
|
|
1
|
16
|
August 11, 2025
|
|
Can I refer myself for a second line or is that not allowed?
|
|
1
|
15
|
August 11, 2025
|
|
How long does it take for referral rewards to show up in my account?
|
|
1
|
6
|
August 11, 2025
|
|
What kind of reward do I get cash, credit, discount?
|
|
1
|
5
|
August 11, 2025
|
|
Do both people get the reward, or just the person who refers?
|
|
1
|
4
|
August 11, 2025
|
|
Do I lose my referral credit if someone cancels their plan?
|
|
1
|
3
|
August 11, 2025
|
|
Can I use referral rewards toward multi-month plans?
|
|
1
|
4
|
August 11, 2025
|
|
Is autopay available for multi‑month plans?
|
|
1
|
7
|
August 11, 2025
|
|
Do I need a new SIM if I’m switching from Verizon to T-Mobile?
|
|
0
|
11
|
July 22, 2025
|
|
Can I request a network change through the dashboard, or do I need to contact support?
|
|
0
|
2
|
July 22, 2025
|
|
Can I switch networks mid-cycle, or do I have to wait until renewal?
|
|
0
|
5
|
July 22, 2025
|
|
Support offered a network change due to coverage how do I know which one I’m on now?
|
|
0
|
3
|
July 22, 2025
|
|
Is eSIM available for both Verizon and T-Mobile options?
|
|
0
|
2
|
July 22, 2025
|
|
Do I need to change my APN settings after swapping networks?
|
|
0
|
6
|
July 22, 2025
|
|
Will switching networks reset my usage or billing cycle?
|
|
0
|
1
|
July 22, 2025
|
|
How often can I request a network swap is there a limit?
|
|
0
|
5
|
July 22, 2025
|
|
Everything works except sending texts. Anyone else had this issue?
|
|
0
|
3
|
July 22, 2025
|
|
Can I order now and have the SIM shipped later? I’m out of town this week
|
|
1
|
7
|
July 22, 2025
|
|
I placed my order 4 days ago and haven’t received any tracking info yet is that normal?
|
|
1
|
2
|
July 22, 2025
|
|
Just ordered a SIM kit how will I know when it ships?
|
|
1
|
8
|
July 21, 2025
|
|
Do you send shipping confirmations via email or text?
|
|
1
|
3
|
July 21, 2025
|
|
Can I change the shipping address after placing the order?
|
|
1
|
3
|
July 21, 2025
|