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I’m currently on T‑Mobile but the signal in my area is weak. Can I switch to Verizon?
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1
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34
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August 11, 2025
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I activated my SIM but nothing is working no service, no calls, no data. What do I try first?
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1
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65
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August 11, 2025
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Can I refer myself for a second line or is that not allowed?
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1
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21
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August 11, 2025
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How long does it take for referral rewards to show up in my account?
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1
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11
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August 11, 2025
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What kind of reward do I get cash, credit, discount?
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1
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11
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August 11, 2025
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Do both people get the reward, or just the person who refers?
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1
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8
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August 11, 2025
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Do I lose my referral credit if someone cancels their plan?
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1
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5
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August 11, 2025
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Can I use referral rewards toward multi-month plans?
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1
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8
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August 11, 2025
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Is autopay available for multi‑month plans?
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1
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15
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August 11, 2025
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Do I need a new SIM if I’m switching from Verizon to T-Mobile?
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0
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24
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July 22, 2025
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Can I request a network change through the dashboard, or do I need to contact support?
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0
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12
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July 22, 2025
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Can I switch networks mid-cycle, or do I have to wait until renewal?
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0
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16
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July 22, 2025
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Support offered a network change due to coverage how do I know which one I’m on now?
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0
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8
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July 22, 2025
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Is eSIM available for both Verizon and T-Mobile options?
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0
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10
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July 22, 2025
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Do I need to change my APN settings after swapping networks?
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0
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24
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July 22, 2025
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Will switching networks reset my usage or billing cycle?
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0
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6
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July 22, 2025
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How often can I request a network swap is there a limit?
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0
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11
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July 22, 2025
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Everything works except sending texts. Anyone else had this issue?
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0
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7
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July 22, 2025
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Can I order now and have the SIM shipped later? I’m out of town this week
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1
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17
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July 22, 2025
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I placed my order 4 days ago and haven’t received any tracking info yet is that normal?
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1
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8
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July 22, 2025
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Just ordered a SIM kit how will I know when it ships?
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1
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14
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July 21, 2025
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Do you send shipping confirmations via email or text?
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1
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7
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July 21, 2025
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Can I change the shipping address after placing the order?
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1
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15
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July 21, 2025
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