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Voicemail isn’t working on my phone. Do I need to set it up manually?
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1
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13
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August 12, 2025
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Is there a charge to switch from a physical SIM to an eSIM?
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2
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13
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August 12, 2025
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I ported my number and it shows complete, but incoming calls aren’t working
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1
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14
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August 11, 2025
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Just swapped to a new eSIM but now I can’t make calls. Is that normal?
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2
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8
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August 11, 2025
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How do I refer a friend and earn rewards? I don’t see a referral link in my account.
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1
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7
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August 11, 2025
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Do multi-month plans offer any discount compared to paying monthly?
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1
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11
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August 11, 2025
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What info do I need to provide to do a SIM swap?
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2
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21
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August 11, 2025
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Can I switch from eSIM to physical SIM? My new phone doesn’t support eSIM
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2
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17
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August 11, 2025
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I’m out of the country can I still do a SIM swap remotely?
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2
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15
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August 11, 2025
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Can I use the same QR code on more than one phone?
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1
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5
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August 11, 2025
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Can I use the same QR code again if I reset my phone?
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2
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14
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August 8, 2025
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I just got a new phone. How do I move my number from the old eSIM to the new device?
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2
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12
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August 8, 2025
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I deleted my eSIM by mistake can I get it back or do I need a new one?
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2
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9
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August 8, 2025
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Does the plan automatically renew, or do I have to manually pay each month?
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1
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5
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August 8, 2025
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I bought the T-Mobile plan but my area has better Verizon coverage. Can I switch?
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3
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21
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August 8, 2025
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How do I add international calling to my current plan?
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2
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7
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August 8, 2025
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My QR code expired before I could scan it. How do I get a new one?
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1
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8
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July 23, 2025
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Can I use two payment methods to split the cost of a plan?
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0
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0
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July 18, 2025
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If I pay today, will my plan start now or on my current renewal date?
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0
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5
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July 18, 2025
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Is there a way to check payment history for previous renewals?
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0
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3
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July 18, 2025
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How can I check how much data I’ve used this month?
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0
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5
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July 17, 2025
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What happens if I use all my data before the month is up?
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0
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5
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July 17, 2025
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Do all plans include hotspot, or is that separate?
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0
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2
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July 17, 2025
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Is there a way to upgrade my plan mid-cycle without losing my remaining data?
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0
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18
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July 17, 2025
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I’m not getting texts from iPhone users. Is this an iMessage issue or something else?
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0
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4
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July 17, 2025
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Just switched phones and now the data isn’t working. Do I need new APN settings?
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0
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4
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July 17, 2025
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Texts are going through but I can’t receive any calls what’s going on?
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0
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4
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July 17, 2025
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