|
Voicemail isn’t working on my phone. Do I need to set it up manually?
|
|
1
|
32
|
August 12, 2025
|
|
Is there a charge to switch from a physical SIM to an eSIM?
|
|
2
|
37
|
August 12, 2025
|
|
I ported my number and it shows complete, but incoming calls aren’t working
|
|
1
|
34
|
August 11, 2025
|
|
Just swapped to a new eSIM but now I can’t make calls. Is that normal?
|
|
2
|
36
|
August 11, 2025
|
|
How do I refer a friend and earn rewards? I don’t see a referral link in my account.
|
|
1
|
10
|
August 11, 2025
|
|
Do multi-month plans offer any discount compared to paying monthly?
|
|
1
|
14
|
August 11, 2025
|
|
What info do I need to provide to do a SIM swap?
|
|
2
|
73
|
August 11, 2025
|
|
Can I switch from eSIM to physical SIM? My new phone doesn’t support eSIM
|
|
2
|
67
|
August 11, 2025
|
|
I’m out of the country can I still do a SIM swap remotely?
|
|
2
|
29
|
August 11, 2025
|
|
Can I use the same QR code on more than one phone?
|
|
1
|
21
|
August 11, 2025
|
|
Can I use the same QR code again if I reset my phone?
|
|
2
|
48
|
August 8, 2025
|
|
I just got a new phone. How do I move my number from the old eSIM to the new device?
|
|
2
|
70
|
August 8, 2025
|
|
I deleted my eSIM by mistake can I get it back or do I need a new one?
|
|
2
|
20
|
August 8, 2025
|
|
Does the plan automatically renew, or do I have to manually pay each month?
|
|
1
|
13
|
August 8, 2025
|
|
I bought the T-Mobile plan but my area has better Verizon coverage. Can I switch?
|
|
3
|
34
|
August 8, 2025
|
|
How do I add international calling to my current plan?
|
|
2
|
18
|
August 8, 2025
|
|
My QR code expired before I could scan it. How do I get a new one?
|
|
1
|
33
|
July 23, 2025
|
|
Can I use two payment methods to split the cost of a plan?
|
|
0
|
2
|
July 18, 2025
|
|
If I pay today, will my plan start now or on my current renewal date?
|
|
0
|
8
|
July 18, 2025
|
|
Is there a way to check payment history for previous renewals?
|
|
0
|
4
|
July 18, 2025
|
|
How can I check how much data I’ve used this month?
|
|
0
|
7
|
July 17, 2025
|
|
What happens if I use all my data before the month is up?
|
|
0
|
7
|
July 17, 2025
|
|
Do all plans include hotspot, or is that separate?
|
|
0
|
4
|
July 17, 2025
|
|
Is there a way to upgrade my plan mid-cycle without losing my remaining data?
|
|
0
|
21
|
July 17, 2025
|
|
I’m not getting texts from iPhone users. Is this an iMessage issue or something else?
|
|
0
|
9
|
July 17, 2025
|
|
Just switched phones and now the data isn’t working. Do I need new APN settings?
|
|
0
|
10
|
July 17, 2025
|
|
Texts are going through but I can’t receive any calls what’s going on?
|
|
0
|
6
|
July 17, 2025
|