|
How do I refer a friend and earn rewards? I don’t see a referral link in my account.
|
|
1
|
10
|
August 11, 2025
|
|
What kind of reward do I get cash, credit, discount?
|
|
1
|
7
|
August 11, 2025
|
|
Do both people get the reward, or just the person who refers?
|
|
1
|
4
|
August 11, 2025
|
|
Do I lose my referral credit if someone cancels their plan?
|
|
1
|
3
|
August 11, 2025
|
|
Can I use referral rewards toward multi-month plans?
|
|
1
|
6
|
August 11, 2025
|
|
Do multi-month plans offer any discount compared to paying monthly?
|
|
1
|
14
|
August 11, 2025
|
|
Is autopay available for multi‑month plans?
|
|
1
|
8
|
August 11, 2025
|
|
What info do I need to provide to do a SIM swap?
|
|
2
|
69
|
August 11, 2025
|
|
Can I switch from eSIM to physical SIM? My new phone doesn’t support eSIM
|
|
2
|
66
|
August 11, 2025
|
|
I’m out of the country can I still do a SIM swap remotely?
|
|
2
|
27
|
August 11, 2025
|
|
Is there a way to activate my eSIM without scanning a QR code?
|
|
1
|
16
|
August 11, 2025
|
|
I opened the QR code email on the same phone I want to activate. How do I scan it?
|
|
1
|
18
|
August 11, 2025
|
|
Can I use the same QR code on more than one phone?
|
|
1
|
21
|
August 11, 2025
|
|
Can I use the same QR code again if I reset my phone?
|
|
2
|
45
|
August 8, 2025
|
|
I just got a new phone. How do I move my number from the old eSIM to the new device?
|
|
2
|
65
|
August 8, 2025
|
|
My phone is eSIM-only. Will I still be able to activate a plan?
|
|
1
|
14
|
August 8, 2025
|
|
I deleted my eSIM by mistake can I get it back or do I need a new one?
|
|
2
|
19
|
August 8, 2025
|
|
I signed up for the 12-month plan but was charged the full amount up front is that normal?
|
|
1
|
20
|
August 8, 2025
|
|
Does the plan automatically renew, or do I have to manually pay each month?
|
|
1
|
12
|
August 8, 2025
|
|
I bought the T-Mobile plan but my area has better Verizon coverage. Can I switch?
|
|
3
|
32
|
August 8, 2025
|
|
How do I add international calling to my current plan?
|
|
2
|
17
|
August 8, 2025
|
|
My QR code expired before I could scan it. How do I get a new one?
|
|
1
|
28
|
July 23, 2025
|
|
Do I need a new SIM if I’m switching from Verizon to T-Mobile?
|
|
0
|
16
|
July 22, 2025
|
|
Can I request a network change through the dashboard, or do I need to contact support?
|
|
0
|
4
|
July 22, 2025
|
|
Can I switch networks mid-cycle, or do I have to wait until renewal?
|
|
0
|
9
|
July 22, 2025
|
|
Support offered a network change due to coverage how do I know which one I’m on now?
|
|
0
|
4
|
July 22, 2025
|
|
Is eSIM available for both Verizon and T-Mobile options?
|
|
0
|
7
|
July 22, 2025
|
|
Do I need to change my APN settings after swapping networks?
|
|
0
|
17
|
July 22, 2025
|
|
Will switching networks reset my usage or billing cycle?
|
|
0
|
3
|
July 22, 2025
|
|
How often can I request a network swap is there a limit?
|
|
0
|
7
|
July 22, 2025
|