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How do I refer a friend and earn rewards? I don’t see a referral link in my account.
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1
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10
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August 11, 2025
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What kind of reward do I get cash, credit, discount?
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1
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7
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August 11, 2025
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Do both people get the reward, or just the person who refers?
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1
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4
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August 11, 2025
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Do I lose my referral credit if someone cancels their plan?
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1
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3
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August 11, 2025
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Can I use referral rewards toward multi-month plans?
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1
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6
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August 11, 2025
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Do multi-month plans offer any discount compared to paying monthly?
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1
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14
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August 11, 2025
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Is autopay available for multi‑month plans?
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1
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8
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August 11, 2025
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What info do I need to provide to do a SIM swap?
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2
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73
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August 11, 2025
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Can I switch from eSIM to physical SIM? My new phone doesn’t support eSIM
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2
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67
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August 11, 2025
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I’m out of the country can I still do a SIM swap remotely?
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2
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29
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August 11, 2025
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Is there a way to activate my eSIM without scanning a QR code?
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1
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16
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August 11, 2025
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I opened the QR code email on the same phone I want to activate. How do I scan it?
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1
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18
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August 11, 2025
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Can I use the same QR code on more than one phone?
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1
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21
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August 11, 2025
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Can I use the same QR code again if I reset my phone?
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2
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48
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August 8, 2025
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I just got a new phone. How do I move my number from the old eSIM to the new device?
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2
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70
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August 8, 2025
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My phone is eSIM-only. Will I still be able to activate a plan?
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1
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14
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August 8, 2025
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I deleted my eSIM by mistake can I get it back or do I need a new one?
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2
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20
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August 8, 2025
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I signed up for the 12-month plan but was charged the full amount up front is that normal?
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1
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21
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August 8, 2025
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Does the plan automatically renew, or do I have to manually pay each month?
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1
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13
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August 8, 2025
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I bought the T-Mobile plan but my area has better Verizon coverage. Can I switch?
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3
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34
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August 8, 2025
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How do I add international calling to my current plan?
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2
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18
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August 8, 2025
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My QR code expired before I could scan it. How do I get a new one?
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1
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33
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July 23, 2025
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Do I need a new SIM if I’m switching from Verizon to T-Mobile?
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0
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16
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July 22, 2025
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Can I request a network change through the dashboard, or do I need to contact support?
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0
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4
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July 22, 2025
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Can I switch networks mid-cycle, or do I have to wait until renewal?
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0
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10
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July 22, 2025
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Support offered a network change due to coverage how do I know which one I’m on now?
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0
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4
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July 22, 2025
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Is eSIM available for both Verizon and T-Mobile options?
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0
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7
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July 22, 2025
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Do I need to change my APN settings after swapping networks?
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0
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17
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July 22, 2025
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Will switching networks reset my usage or billing cycle?
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0
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3
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July 22, 2025
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How often can I request a network swap is there a limit?
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0
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7
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July 22, 2025
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