I placed my order yesterday and I’m wondering how I’ll know when it’s shipped. Do you guys send tracking info by email or text? I just want to make sure I don’t miss it.
Hey @regol — thanks for reaching out!
We send shipping confirmations via email to the address provided at checkout. That email will include:
Your tracking number (once it’s generated)
The shipping method you selected
A link to track your package in real-time
At the moment, we don’t send shipping confirmations via text, so we recommend checking your email inbox, including your spam, junk, or promotions folders.
If it’s been more than 2–3 business days and you haven’t received anything yet, feel free to contact us with your Order ID, and we’ll gladly resend the details. We’re here to help!