#  I opened the QR code email on the same phone I want to activate. How do I scan it?

**URL:** https://community.infimobile.com/t/i-opened-the-qr-code-email-on-the-same-phone-i-want-to-activate-how-do-i-scan-it/152
**Category:** 🚀 Activation & Setup
**Tags:** lost-package
**Created:** [July 21, 2025, 6:49am UTC](https://community.infimobile.com/t/i-opened-the-qr-code-email-on-the-same-phone-i-want-to-activate-how-do-i-scan-it/152 "2025-07-21T06:49:35Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![vitopik](https://avatars.discourse-cdn.com/v4/letter/v/82dd89/32.png) [@vitopik](https://community.infimobile.com/u/vitopik)
#### Post date: [July 21, 2025, 6:49am UTC](https://community.infimobile.com/t/i-opened-the-qr-code-email-on-the-same-phone-i-want-to-activate-how-do-i-scan-it/152/1 "2025-07-21T06:49:35Z")

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I got my Infimobile QR code email on the phone I want to activate.  
But now I can’t scan it since I don’t have another device, what do I do?

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### Author: ![yisej](https://avatars.discourse-cdn.com/v4/letter/y/ebca7d/32.png) [@yisej](https://community.infimobile.com/u/yisej)
#### Post date: [August 11, 2025, 9:21am UTC](https://community.infimobile.com/t/i-opened-the-qr-code-email-on-the-same-phone-i-want-to-activate-how-do-i-scan-it/152/2 "2025-08-11T09:21:48Z")

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Yep — I had the same issue. I got the QR code email on the **same phone I was trying to activate** , so I couldn’t scan it.

I reached out to Infimobile support and they told me two options:

1. **Forward the email** with the QR code to another device (like a laptop or tablet) so you can scan it from there.

2. Or ask support to send you a **manual activation code** instead — some phones (like iPhones and Pixels) let you enter it without scanning.

I just opened the email on my laptop, scanned the code with my phone, and it worked perfectly.