# Latest **URL:** https://community.infimobile.com/latest.md [Latest](https://community.infimobile.com/latest.md) · [Categories](https://community.infimobile.com/categories.md) · [Tags](https://community.infimobile.com/tags.md) --- ## [Welcome to Infimobile Community | Support, Setup Guides & Network Help! 👋](https://community.infimobile.com/t/welcome-to-infimobile-community-support-setup-guides-network-help/5)
**Author:** [@system](https://community.infimobile.com/u/system)\ **Replies:** 0\ **Last updated:** [July 17, 2025, 9:48am UTC](https://community.infimobile.com/t/welcome-to-infimobile-community-support-setup-guides-network-help/5 "2025-07-17T09:48:03Z")
We are so glad you joined us. Infimobile Community | Support, Setup Guides & Network Help Join the Infimobile Community for activation help, eSIM & SIM setup guides, billing questions, network issues, and support from … --- ## [Which plan makes more sense for light users?](https://community.infimobile.com/t/which-plan-makes-more-sense-for-light-users/303)
**Author:** [@andrew09](https://community.infimobile.com/u/andrew09)\ **Replies:** 0\ **Last updated:** [March 11, 2026, 4:56pm UTC](https://community.infimobile.com/t/which-plan-makes-more-sense-for-light-users/303 "2026-03-11T16:56:55Z")
Hey everyone, I’m looking at Infimobile’s plans and a bit unsure which one to go with. I currently use around 8GB of data monthly, make regular calls and send texts daily. Here’s what I’m comparing: $75/year -10GB, … --- ## [Does hotspot usage count toward the monthly data limit?](https://community.infimobile.com/t/does-hotspot-usage-count-toward-the-monthly-data-limit/300)
**Author:** [@jimmy](https://community.infimobile.com/u/jimmy)\ **Replies:** 0\ **Last updated:** [March 9, 2026, 12:23pm UTC](https://community.infimobile.com/t/does-hotspot-usage-count-toward-the-monthly-data-limit/300 "2026-03-09T12:23:16Z")
If I turn on my hotspot and share my data with my laptop, will it use my data from my monthly plan? Or will it use a different data plan? I am simply trying to understand data usage. --- ## [Started with the $49/year InfiMobile plan to test things out. If I need more data later, is upgrading mid-year possible?](https://community.infimobile.com/t/started-with-the-49-year-infimobile-plan-to-test-things-out-if-i-need-more-data-later-is-upgrading-mid-year-possible/296)
**Author:** [@Joe](https://community.infimobile.com/u/Joe)\ **Replies:** 1\ **Last updated:** [March 6, 2026, 9:36am UTC](https://community.infimobile.com/t/started-with-the-49-year-infimobile-plan-to-test-things-out-if-i-need-more-data-later-is-upgrading-mid-year-possible/296 "2026-03-06T09:36:51Z")
I decided to start with the $49/year plan just to see how the service works for me. Everything seems good so far, but I’m not sure how the plan upgrades work. If I end up needing more data later, can I switch plans durin… --- ## [How Do You Fix Frequent Mobile Disconnects and Signal Drops?](https://community.infimobile.com/t/how-do-you-fix-frequent-mobile-disconnects-and-signal-drops/294)
**Author:** [@WILLjoy](https://community.infimobile.com/u/WILLjoy)\ **Replies:** 0\ **Last updated:** [March 1, 2026, 4:53pm UTC](https://community.infimobile.com/t/how-do-you-fix-frequent-mobile-disconnects-and-signal-drops/294 "2026-03-01T16:53:41Z")
Sometimes network keeps dropping even when signal bars are full. What troubleshooting steps help fix this issue? Looking for tips from real users and experts. --- ## [SMS works but iMessage won’t activate](https://community.infimobile.com/t/sms-works-but-imessage-won-t-activate/289)
**Author:** [@roberttt](https://community.infimobile.com/u/roberttt)\ **Replies:** 0\ **Last updated:** [February 25, 2026, 11:47am UTC](https://community.infimobile.com/t/sms-works-but-imessage-won-t-activate/289 "2026-02-25T11:47:14Z")
Hi everyone, I just moved my number to Infimobile and regular SMS is working fine, but iMessage keeps showing “Waiting for activation…” and eventually fails. --- ## [Thinking of Moving to Infimobile, Is the Porting Process Easy?](https://community.infimobile.com/t/thinking-of-moving-to-infimobile-is-the-porting-process-easy/287)
**Author:** [@Joe](https://community.infimobile.com/u/Joe)\ **Replies:** 0\ **Last updated:** [February 25, 2026, 11:47am UTC](https://community.infimobile.com/t/thinking-of-moving-to-infimobile-is-the-porting-process-easy/287 "2026-02-25T11:47:00Z")
The plans look good, but I’m a bit nervous about porting my number since I’ve had it for over 10 years and don’t want any service interruption. For anyone who has switched already, how long did the process take? --- ## [Good Services. Great customer service.](https://community.infimobile.com/t/good-services-great-customer-service/282)
**Author:** [@Oliver](https://community.infimobile.com/u/Oliver)\ **Replies:** 0\ **Last updated:** [February 20, 2026, 3:53pm UTC](https://community.infimobile.com/t/good-services-great-customer-service/282 "2026-02-20T15:53:54Z")
I have been using InfiMobile for my kids for 2 years now. Service had been good and reliable. I made the jump today and move myself from AT&T to InfiMobile. I had some hiccups working with the esim transfer and porting b… --- ## [How to port in to Infimobile and what information does I need?](https://community.infimobile.com/t/how-to-port-in-to-infimobile-and-what-information-does-i-need/280)
**Author:** [@mark098](https://community.infimobile.com/u/mark098)\ **Replies:** 0\ **Last updated:** [February 18, 2026, 7:11pm UTC](https://community.infimobile.com/t/how-to-port-in-to-infimobile-and-what-information-does-i-need/280 "2026-02-18T19:11:39Z")
I am currently on US mobile and I have seen Infimobile offers are pretty cheap compared to other MVNO’s out there and I would like to port in my number. So what information does I need to provide to Bring my number. --- ## [Can't login to account](https://community.infimobile.com/t/cant-login-to-account/279)
**Author:** [@bgswis](https://community.infimobile.com/u/bgswis)\ **Replies:** 0\ **Last updated:** [December 28, 2025, 1:16am UTC](https://community.infimobile.com/t/cant-login-to-account/279 "2025-12-28T01:16:31Z")
Hello, I am new user and have been unable to login to my acct. On web site I enter my username and password and it says invalid login. I reset my password and still get this error. On phone app it asks me to create mP… --- ## [Can I schedule a plan change for my next renewal date?](https://community.infimobile.com/t/can-i-schedule-a-plan-change-for-my-next-renewal-date/78)
**Author:** [@jidoga](https://community.infimobile.com/u/jidoga)\ **Replies:** 1\ **Last updated:** [September 15, 2025, 8:48am UTC](https://community.infimobile.com/t/can-i-schedule-a-plan-change-for-my-next-renewal-date/78 "2025-09-15T08:48:15Z")
I’m thinking about switching to a different plan, but I don’t want to lose the rest of this month that I already paid for. Is there a way to schedule the change so it starts on my next renewal date? --- ## [Voicemail isn’t working on my phone. Do I need to set it up manually?](https://community.infimobile.com/t/voicemail-isn-t-working-on-my-phone-do-i-need-to-set-it-up-manually/54)
**Author:** [@locabo](https://community.infimobile.com/u/locabo)\ **Replies:** 1\ **Last updated:** [August 12, 2025, 10:05am UTC](https://community.infimobile.com/t/voicemail-isn-t-working-on-my-phone-do-i-need-to-set-it-up-manually/54 "2025-08-12T10:05:13Z")
I’m not getting any voicemails when people call, and it doesn’t even go to voicemail when I don’t answer. Do I have to set it up manually, or is it supposed to work out of the box? --- ## [Just activated my SIM and I can’t get any signal no bars showing at all](https://community.infimobile.com/t/just-activated-my-sim-and-i-can-t-get-any-signal-no-bars-showing-at-all/50)
**Author:** [@xefimi](https://community.infimobile.com/u/xefimi)\ **Replies:** 2\ **Last updated:** [August 12, 2025, 10:01am UTC](https://community.infimobile.com/t/just-activated-my-sim-and-i-can-t-get-any-signal-no-bars-showing-at-all/50 "2025-08-12T10:01:47Z")
I just activated my SIM and the process seemed to go through, but my phone is still showing no bars no signal at all. I’ve restarted my phone and tried toggling airplane mode but still nothing. Is this normal? How long d… --- ## [Is there a charge to switch from a physical SIM to an eSIM?](https://community.infimobile.com/t/is-there-a-charge-to-switch-from-a-physical-sim-to-an-esim/32)
**Author:** [@vopiri](https://community.infimobile.com/u/vopiri)\ **Replies:** 2\ **Last updated:** [August 12, 2025, 9:56am UTC](https://community.infimobile.com/t/is-there-a-charge-to-switch-from-a-physical-sim-to-an-esim/32 "2025-08-12T09:56:04Z")
I currently have a physical SIM but would like to switch to an eSIM for convenience. Will that cost me anything? --- ## [ I bought a Galaxy S21 used will it work with both Verizon and T-Mobile SIMs?](https://community.infimobile.com/t/i-bought-a-galaxy-s21-used-will-it-work-with-both-verizon-and-t-mobile-sims/174)
**Author:** [@yavam](https://community.infimobile.com/u/yavam)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 12:20pm UTC](https://community.infimobile.com/t/i-bought-a-galaxy-s21-used-will-it-work-with-both-verizon-and-t-mobile-sims/174 "2025-08-11T12:20:48Z")
I picked up a used Galaxy S21 and I’m planning to activate service with Infimobile. Will it work with both your Verizon and T-Mobile SIM options, or do I need to choose carefully? --- ## [Can I use a Verizon phone with the T-Mobile SIM you sent me?](https://community.infimobile.com/t/can-i-use-a-verizon-phone-with-the-t-mobile-sim-you-sent-me/182)
**Author:** [@domik](https://community.infimobile.com/u/domik)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 12:17pm UTC](https://community.infimobile.com/t/can-i-use-a-verizon-phone-with-the-t-mobile-sim-you-sent-me/182 "2025-08-11T12:17:40Z")
I just got a SIM from Infimobile for the T-Mobile network, but my phone is originally from Verizon. Will it work? Or do I need a different SIM? --- ## [I’m currently on T‑Mobile but the signal in my area is weak. Can I switch to Verizon?](https://community.infimobile.com/t/i-m-currently-on-t-mobile-but-the-signal-in-my-area-is-weak-can-i-switch-to-verizon/267)
**Author:** [@xadajog](https://community.infimobile.com/u/xadajog)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 12:13pm UTC](https://community.infimobile.com/t/i-m-currently-on-t-mobile-but-the-signal-in-my-area-is-weak-can-i-switch-to-verizon/267 "2025-08-11T12:13:21Z")
I signed up for the T‑Mobile version of the plan, but Verizon has much better signal where I live. Can I switch to the Verizon SIM without losing my number or plan? --- ## [ Does Infimobile support Wi‑Fi calling on all phones?](https://community.infimobile.com/t/does-infimobile-support-wi-fi-calling-on-all-phones/172)
**Author:** [@fefop](https://community.infimobile.com/u/fefop)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 12:12pm UTC](https://community.infimobile.com/t/does-infimobile-support-wi-fi-calling-on-all-phones/172 "2025-08-11T12:12:04Z")
I live in a spotty-signal area and rely on Wi‑Fi calling with my current carrier. Does Infimobile support Wi‑Fi calling? And will it work on all phones? --- ## [Are there any known issues with Pixel phones and Infimobile?](https://community.infimobile.com/t/are-there-any-known-issues-with-pixel-phones-and-infimobile/178)
**Author:** [@sifehip](https://community.infimobile.com/u/sifehip)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:27am UTC](https://community.infimobile.com/t/are-there-any-known-issues-with-pixel-phones-and-infimobile/178 "2025-08-11T10:27:52Z")
I’m looking to use my Pixel phone with Infimobile but want to check for any known quirks or compatibility issues first. Has anyone run into problems using Pixels (especially eSIM) on your service? --- ## [ How can I tell if my phone is unlocked and ready to use?](https://community.infimobile.com/t/how-can-i-tell-if-my-phone-is-unlocked-and-ready-to-use/176)
**Author:** [@racicin](https://community.infimobile.com/u/racicin)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:26am UTC](https://community.infimobile.com/t/how-can-i-tell-if-my-phone-is-unlocked-and-ready-to-use/176 "2025-08-11T10:26:18Z")
I want to bring my own phone to Infimobile, but I’m not sure if it’s unlocked. Is there a way to check before I order a SIM or activate a plan? --- ## [How do I check if my phone will work with Infimobile before I order a SIM?](https://community.infimobile.com/t/how-do-i-check-if-my-phone-will-work-with-infimobile-before-i-order-a-sim/186)
**Author:** [@peyakiy](https://community.infimobile.com/u/peyakiy)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:24am UTC](https://community.infimobile.com/t/how-do-i-check-if-my-phone-will-work-with-infimobile-before-i-order-a-sim/186 "2025-08-11T10:24:04Z")
I have an unlocked phone, but I want to make sure it’ll actually work with Infimobile before I buy a SIM. Is there a way to check compatibility ahead of time? --- ## [I’m on Android and can’t find any voicemail app. How do I check messages?](https://community.infimobile.com/t/i-m-on-android-and-can-t-find-any-voicemail-app-how-do-i-check-messages/162)
**Author:** [@cefexoc](https://community.infimobile.com/u/cefexoc)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:21am UTC](https://community.infimobile.com/t/i-m-on-android-and-can-t-find-any-voicemail-app-how-do-i-check-messages/162 "2025-08-11T10:21:16Z")
I activated my Infimobile SIM on my Android phone, but I don’t see any voicemail app like I had before. How do I check my voicemails without it? --- ## [ I ported my number and it shows complete, but incoming calls aren’t working](https://community.infimobile.com/t/i-ported-my-number-and-it-shows-complete-but-incoming-calls-aren-t-working/245)
**Author:** [@pogav](https://community.infimobile.com/u/pogav)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:18am UTC](https://community.infimobile.com/t/i-ported-my-number-and-it-shows-complete-but-incoming-calls-aren-t-working/245 "2025-08-11T10:18:14Z")
I ported my number over to Infimobile and the status shows “Completed.” Outgoing calls and texts work fine, but I can’t receive any calls they don’t even go to voicemail. Anyone else had this happen? --- ## [When people call me, it doesn’t go to voicemail it just rings forever](https://community.infimobile.com/t/when-people-call-me-it-doesn-t-go-to-voicemail-it-just-rings-forever/168)
**Author:** [@jakok](https://community.infimobile.com/u/jakok)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:15am UTC](https://community.infimobile.com/t/when-people-call-me-it-doesn-t-go-to-voicemail-it-just-rings-forever/168 "2025-08-11T10:15:59Z")
I just activated my Infimobile line, and everything seems to be working except voicemail. When someone calls and I don’t pick up, it just rings and rings without going to voicemail. Any idea what’s going on? --- ## [How do I set up voicemail for the first time on Infimobile?](https://community.infimobile.com/t/how-do-i-set-up-voicemail-for-the-first-time-on-infimobile/170)
**Author:** [@vecax](https://community.infimobile.com/u/vecax)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:13am UTC](https://community.infimobile.com/t/how-do-i-set-up-voicemail-for-the-first-time-on-infimobile/170 "2025-08-11T10:13:37Z")
Just got my SIM/plan and noticed voicemail isn’t set up yet. What steps do I need to follow to get voicemail working on Infimobile? --- ## [I can’t make or receive calls, but texts and data are working fine. Anyone else?](https://community.infimobile.com/t/i-can-t-make-or-receive-calls-but-texts-and-data-are-working-fine-anyone-else/48)
**Author:** [@nelidaj](https://community.infimobile.com/u/nelidaj)\ **Replies:** 2\ **Last updated:** [August 11, 2025, 10:11am UTC](https://community.infimobile.com/t/i-can-t-make-or-receive-calls-but-texts-and-data-are-working-fine-anyone-else/48 "2025-08-11T10:11:39Z")
My phone is getting full bars and mobile data is working great. I can send and receive texts too. But for some reason, I can’t make or receive calls it just hangs up or doesn’t ring at all. Anyone else run into this? --- ## [ I activated my SIM but nothing is working no service, no calls, no data. What do I try first?](https://community.infimobile.com/t/i-activated-my-sim-but-nothing-is-working-no-service-no-calls-no-data-what-do-i-try-first/249)
**Author:** [@xemade](https://community.infimobile.com/u/xemade)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:09am UTC](https://community.infimobile.com/t/i-activated-my-sim-but-nothing-is-working-no-service-no-calls-no-data-what-do-i-try-first/249 "2025-08-11T10:09:18Z")
I just finished activating my Infimobile SIM (physical or eSIM), but my phone shows “No Service” and nothing is working can’t make calls, send texts, or use data. Is this normal right after activation, or is something wr… --- ## [Just swapped to a new eSIM but now I can’t make calls. Is that normal?](https://community.infimobile.com/t/just-swapped-to-a-new-esim-but-now-i-can-t-make-calls-is-that-normal/40)
**Author:** [@pocitin](https://community.infimobile.com/u/pocitin)\ **Replies:** 2\ **Last updated:** [August 11, 2025, 10:07am UTC](https://community.infimobile.com/t/just-swapped-to-a-new-esim-but-now-i-can-t-make-calls-is-that-normal/40 "2025-08-11T10:07:18Z")
I just completed an eSIM swap on my new phone. Everything looked good during setup, but now I can’t make any calls. Data seems okay, but calling fails every time I try. Is this a normal delay or is something wrong? --- ## [ Can I refer myself for a second line or is that not allowed?](https://community.infimobile.com/t/can-i-refer-myself-for-a-second-line-or-is-that-not-allowed/231)
**Author:** [@tomaf](https://community.infimobile.com/u/tomaf)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:04am UTC](https://community.infimobile.com/t/can-i-refer-myself-for-a-second-line-or-is-that-not-allowed/231 "2025-08-11T10:04:53Z")
I want a second Infimobile line can I just refer myself and get the referral credit twice? --- ## [How long does it take for referral rewards to show up in my account?](https://community.infimobile.com/t/how-long-does-it-take-for-referral-rewards-to-show-up-in-my-account/239)
**Author:** [@veyik](https://community.infimobile.com/u/veyik)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 10:03am UTC](https://community.infimobile.com/t/how-long-does-it-take-for-referral-rewards-to-show-up-in-my-account/239 "2025-08-11T10:03:01Z")
I referred a friend to Infimobile a few days ago they’ve activated already, but I still don’t see the $10 credit in my wallet. How long does it usually take? [Next page](https://community.infimobile.com/latest.md?page=1)