# 💳 Payments & Refunds

**URL:** https://community.infimobile.com/c/payments-refunds/12.md

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## [About the 💳 Payments & Refunds category](https://community.infimobile.com/t/about-the-payments-refunds-category/25)

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**Author:** [@Infimobile](https://community.infimobile.com/u/Infimobile)\
**Replies:** 0

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## [Is autopay available for multi‑month plans?](https://community.infimobile.com/t/is-autopay-available-for-multi-month-plans/90)

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**Author:** [@vofome](https://community.infimobile.com/u/vofome)\
**Replies:** 1\
**Last updated:** [August 11, 2025, 9:48am UTC](https://community.infimobile.com/t/is-autopay-available-for-multi-month-plans/90 "2025-08-11T09:48:57Z")

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I’m considering a 3‑month or 12‑month prepaid plan. Can I set it to auto‑renew or enroll in autopay, so I don’t have to remember to pay later?

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## [My wallet shows a $10 balance how do I use that toward my next plan?](https://community.infimobile.com/t/my-wallet-shows-a-10-balance-how-do-i-use-that-toward-my-next-plan/101)

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**Author:** [@togoc](https://community.infimobile.com/u/togoc)\
**Replies:** 0\
**Last updated:** [July 18, 2025, 6:33am UTC](https://community.infimobile.com/t/my-wallet-shows-a-10-balance-how-do-i-use-that-toward-my-next-plan/101 "2025-07-18T06:33:42Z")

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I just noticed I have $10 in my Infimobile wallet. Can I use that to pay for my next month’s plan, or do I have to apply it manually?

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## [ Can I use two payment methods to split the cost of a plan?](https://community.infimobile.com/t/can-i-use-two-payment-methods-to-split-the-cost-of-a-plan/99)

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**Author:** [@joxofex](https://community.infimobile.com/u/joxofex)\
**Replies:** 0\
**Last updated:** [July 18, 2025, 6:33am UTC](https://community.infimobile.com/t/can-i-use-two-payment-methods-to-split-the-cost-of-a-plan/99 "2025-07-18T06:33:40Z")

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I want to pay part of my plan with my debit card and the rest with a gift card or another card. Is there a way to split payments between two methods at checkout?

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## [Do you charge a reactivation fee if my account gets suspended?](https://community.infimobile.com/t/do-you-charge-a-reactivation-fee-if-my-account-gets-suspended/97)

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**Author:** [@gorat](https://community.infimobile.com/u/gorat)\
**Replies:** 0\
**Last updated:** [July 18, 2025, 6:33am UTC](https://community.infimobile.com/t/do-you-charge-a-reactivation-fee-if-my-account-gets-suspended/97 "2025-07-18T06:33:38Z")

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I missed my payment one month and my service got suspended. If I pay later to reactivate my account, is there a reactivation fee? How much is it?

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## [If I pay today, will my plan start now or on my current renewal date?](https://community.infimobile.com/t/if-i-pay-today-will-my-plan-start-now-or-on-my-current-renewal-date/95)

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**Author:** [@horix](https://community.infimobile.com/u/horix)\
**Replies:** 0\
**Last updated:** [July 18, 2025, 6:33am UTC](https://community.infimobile.com/t/if-i-pay-today-will-my-plan-start-now-or-on-my-current-renewal-date/95 "2025-07-18T06:33:35Z")

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My current plan still has a few days left, but I’m thinking about renewing early or switching plans. If I pay today, will the new plan start right away, or will it wait until my renewal date?

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## [Is there a way to check payment history for previous renewals?](https://community.infimobile.com/t/is-there-a-way-to-check-payment-history-for-previous-renewals/84)

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**Author:** [@cekejom](https://community.infimobile.com/u/cekejom)\
**Replies:** 0\
**Last updated:** [July 18, 2025, 5:47am UTC](https://community.infimobile.com/t/is-there-a-way-to-check-payment-history-for-previous-renewals/84 "2025-07-18T05:47:10Z")

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I’m trying to review past charges and see when my plan was renewed. Is there a way to check my payment history or download receipts from my account?

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## [My card was charged twice who do I contact for a refund?](https://community.infimobile.com/t/my-card-was-charged-twice-who-do-i-contact-for-a-refund/82)

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**Author:** [@pelohi](https://community.infimobile.com/u/pelohi)\
**Replies:** 0\
**Last updated:** [July 17, 2025, 2:16pm UTC](https://community.infimobile.com/t/my-card-was-charged-twice-who-do-i-contact-for-a-refund/82 "2025-07-17T14:16:20Z")

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My card was charged twice for the same plan renewal — the amount shows up twice on my bank statement. Who do I get in touch with to resolve this and get a refund?